Introduction

Welcome to Charri. These Terms & Conditions govern your access to and use of our website, logistics platform, shipping solutions, and related services.

By using our services, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of our services.

1. Definitions

Throughout these Terms & Conditions:

• “Company,” “We,” “Us,” or “Our” refers to Charri.
• “User,” “You,” or “Customer” refers to any individual or organization using our services.
• “Services” refers to all logistics, shipping, delivery, tracking, and related platform services provided by Charri.

2. Eligibility

By using our services, you confirm that:

• You are legally capable of entering into binding agreements.
• All information provided is accurate and complete.
• You will use the platform in compliance with applicable laws and regulations.

3. Use of Services

Users agree to use Charri services responsibly and lawfully.

You agree not to:

• Use the platform for illegal activities
• Provide false or misleading information
• Attempt unauthorized access to systems or data
• Interfere with website functionality or security
• Upload malicious software or harmful content

Charri reserves the right to suspend or terminate access for violations of these terms.

4. Account Responsibilities

If you create an account with Charri, you are responsible for:

• Maintaining account confidentiality
• Protecting login credentials
• All activities occurring under your account
• Promptly notifying us of unauthorized access

We are not liable for losses caused by unauthorized account use resulting from user negligence.

5. Shipping & Logistics Services

Charri provides logistics and delivery services subject to operational availability and regional limitations.

Users are responsible for:

• Providing accurate shipment details
• Proper packaging of goods
• Compliance with shipping regulations
• Ensuring prohibited items are not shipped

Estimated delivery times are provided for convenience and are not guaranteed unless explicitly stated.

6. Prohibited Items

Users must not ship or attempt to ship prohibited or restricted items, including but not limited to:

• Illegal goods
• Hazardous materials
• Explosives or weapons
• Counterfeit products
• Perishable items without approval
• Restricted substances

Charri reserves the right to refuse or cancel shipments violating these policies.

7. Pricing & Payments

All pricing is subject to change without prior notice.

Users agree to:

• Pay all applicable shipping and service fees
• Provide valid payment information
• Cover taxes, duties, or customs charges when applicable

Failure to complete payment may result in shipment delays or suspension of services.

8. Tracking Information

Tracking updates are provided for convenience and may occasionally experience delays or inaccuracies due to third-party carrier systems or technical limitations.

Charri does not guarantee uninterrupted real-time tracking availability.

9. Intellectual Property

All content on the Charri website, including:

• Logos
• Branding
• Graphics
• Text
• Website design
• Software and systems

are the intellectual property of Charri and may not be copied, reproduced, or distributed without written permission.

10. Limitation of Liability

To the maximum extent permitted by law, Charri shall not be liable for:

• Indirect or consequential damages
• Shipment delays caused by external factors
• Losses from incorrect shipping information
• Technical interruptions or website downtime
• Third-party service failures

Users acknowledge that logistics operations may involve risks beyond our direct control.

11. Indemnification

Users agree to indemnify and hold harmless Charri, its employees, affiliates, and partners from claims, damages, liabilities, or expenses arising from:

• Violation of these Terms
• Misuse of services
• Illegal shipment activities
• Breach of applicable laws

12. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how personal information is collected and processed.

13. Service Modifications

Charri reserves the right to:

• Modify services
• Update pricing
• Change operational policies
• Suspend or discontinue features

without prior notice.

14. Termination

We may suspend or terminate user access if:

• These Terms are violated
• Fraudulent activity is detected
• Payment obligations are not fulfilled
• Security risks arise

Termination may occur without prior notice in severe cases.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with applicable international and local laws relevant to our operations.

16. Changes to Terms

We may revise these Terms & Conditions periodically. Updated versions will be posted on this page with a revised effective date.

Continued use of our services after updates constitutes acceptance of the revised terms.

17. Contact Information

If you have questions regarding these Terms & Conditions, please contact our support team through the official communication channels available on our website.